The consumers have decided
Bad Salzdetfurth, April 2022 - As in the previous year, wesmartify.de was again honored this year as "Best Online Shop" for smart home products. The rating is the result of an independent and representative online survey among customers.
The study was carried out by the Cologne analysis company ServiceValue in cooperation with DEUTSCHLAND TEST, a company of Burda Verlag. A total of 2,196 online shops from more than 160 sectors were evaluated for their customer satisfaction. The question was: "How satisfied are you overall with the following online shops? Please judge from your own customer experience in the last twelve months.” Based on the average values of each individual shop, a ranking of all providers examined was then created for each industry.
Ralf Klar, Managing Director of wesmartify GmbH, is very happy about the second win in a row: "The good performance shows that we are on the right track with our customer-oriented business philosophy. We attach great importance to extensive support along the entire customer journey. This includes personal advice on the technology hotline, avoiding 'technical Chinese' in the shop, a simple and fast ordering process, an online guide plus video tutorials and an on-site installation service. This total service package is well received by our customers.”
wesmartify GmbH was founded at the end of 2017. It is a subsidiary of Salzgitter-based Möhlenhoff GmbH, one of the world's most innovative manufacturers of heating, ventilation and air-conditioning technology.
More information at the following link: https://deutschlandtest.de/rankings/online-shops-auf-dem-pruefstand
If required, we will be happy to send you an accompanying decorative picture from the Smart Home area. Please get in touch with the press contact below.
The decision in favor of a smart home system can be associated with a number of hurdles: an unmanageable number of different providers, complex technical details, installation effort that is difficult to assess, high acquisition costs. That's why wesmartify has set itself the task of offering an easier way to an intelligent home: through self-explanatory technology and excellent on-site service.
Since 2019, wesmartify has been selling smart home products for beginners with its own brand essentials. In the same year, the company took third place in the SmartHome Deutschland Award in the “Best Start-Up” category. In April 2021 and April 2022 wesmartify.de was awarded as the best online shop in the Smart Home category. The survey was carried out by the Cologne analysis company ServiceValue in cooperation with DEUTSCHLAND TEST.
More information at www.wesmartify.de
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